Property Owners & Property Managers
Responding to a Rental Housing Complaint
When a tenant is in need of a problem or issue addressed within their rental unit or on the rental property, they may send a letter to the landlord/property owner requesting that the problem be addressed. If the issue is not resolved to the tenants satisfaction, the tenant may request the city to conduct a complaint-based inspection. Neither the tenant nor landlord will be charged for an initial complaint-based inspection.
- Rental Housing Guide
- Warren County Housing Authority (WCHA)
- Lead-Based Paint
- Translation Services
The City of Indianola has compiled a list of resources and information regarding rental housing. This document includes information regarding the adopted rental code, what to expect on an inspection, and resources regarding housing.
This document is known as the Rental Housing Guide and should only be used as reference by rental property owners, property managers, tenants and likewise. It should not be interpreted as the rule of the law.
The Warren County Housing Authority (WCHA) oversees Section 8 housing programs and inspections in Indianola and is governed by the United States Department of Housing and Urban Development (HUD). For more information about the Housing Choice Voucher program and Section 8 Housing, please visit the WCHA website here.
The City of Indianola may accept an inspection conducted by WCHA and HUD in lieu of an inspection conducted by the city if an approved HUD inspection report is submitted. For more information, please contact the Code Enforcement Officer.
To request WCHA inspection documents, please contact the Warren County Housing Authority by calling (515) 961-1073.
Mitigating Lead-Based Paint
Homes that are built before 1978 are likely to contain lead-based paint. The average age of rental buildings in Indianola is 1946. The United States Environmental Protection Agency (EPA) provides information and expertise on lead mitigation and hazard prevention here.
According to the United States General Surgeon, radon is the leading cause of lung cancer for non-smokers. The EPA provides information and expertise on radon mitigation and prevention here.
Translation and Interpretation Services
The Iowa International Center (IIC) provides free twenty-four (24) hour interpretation and translation services for housing. To learn more about this service, please visit their website.