What is your refund policy?

Refunds/credits will gladly be given as long as your refund request is made by 5:00pm on the business day prior to the start of the program, less a $5 processing fee and all costs already incurred.  Any time after that date, a pro-rated refund/credit will only be granted for illness, medical reasons or other unavoidable circumstances.  Physician's written verification required.  Must make request within 7 working days.

Show All Answers

1. How do I set up an account?
2. I missed the deadline. Can I still register?
3. Who is eligible for resident discounts?
4. Is there any financial aid available?
5. What is your refund policy?
6. How can I rent the Activity Center for an event?
7. What's your weather cancellation policy?