Freegal Help

How do I get the Freegal Mobile Application?

If you have an Apple device (iPhone/iPad/iTouch), you will be able to download the Freegal App by doing a search for “Freegal Music” in the App Store.

If you have an Android phone or tablet, you will be able to search for “Freegal Music” in the Google Play store. As a precaution, while many Android devices successfully run the Freegal Music app, not all Android devices are compatible.

Barnes & Noble tablet devices are not compatible with the Freegal Music app.

How do I transfer songs via iTunes?

Freegal music has its own iOS Application that can be downloaded from the App Store. Some users may still wish to download songs to their PC and synch to their mobile device, as they will have the advantage of having a copy of their music their computer's memory.

Apple, the manufacturer of the iPhone and the iPad, has created their devices without the ability to download music directly, unless going through the iTunes store or using an approved application. To get music on the iPhone, iTouch or iPad, we recommend the following procedure: 

  1. Download Freegal files to your computer desktop by doing the following:
    1. Press “download now”
    2. Press “save”. 
    3. Direct download to desktop.
  2. Next, import the file into iTunes. We believe the easiest way to do this is:

    Open iTunes then drag the file from the desktop to the open application. The next time you sync your device the Freegal file will be both on your “home base” computer and your mobile device.

How do I download a song on my computer?

When you've found a song you want, click on the "Download" link next to your chosen song. At the prompt, select Save and choose where you want to save the song. If you're not presented with a prompt, try right clicking the link and choosing the option to save the link (i.e. Save Target As, Save Link As, or Download Linked File, etc.). This will let you choose where to save your song.

How do I get the songs into Windows Media Player?

When downloading a file in Windows, you are typically given the option to “Open” or “Save” the file. Select “Save” for the mp3 downloads, then once it’s downloaded you can click “Open”. If the downloaded song does not open directly into Windows Media Player, simply launch Windows Media Player then click and drag the song into the Windows Media Player window or simply Select: File - Import File. To select multiple songs Select: File - Import Folder. Select the file(s) you wish to add then click OK. The song will now appear in your Windows Media Player library.

Is there an app for the Kindle Fire?

You can download the Freegal Music® app for your Kindle Fire through the Amazon Store.

Can you take me through the main areas of the Freegal App?

Home Screen.   This screen shows certain featured albums, and allows quick browsing of the TOP 10 recent downloads by your fellow library patrons, and the TOP 10 recent downloads of all the Freegal users in your country. The upper right corner has your weekly download allocation, and the number that you have used in the current week. The search icon is in the upper right side as well. The play button is to play a song clip (or stream the song if your library has a streaming subscription), and the downward pointing arrow is to download music. The bottom of the home page has the major functionality buttons described below:

My Music:  “My Music” is where all your songs are stored.  Once you download a song, this is where it goes.

Playlist: This is where you can create shortcuts to your favorite music.  Most people will use this after they have downloaded a lot of songs.  This way they can separate their classical music from their workout music, etc.  You can create multiple playlists to organize your music.  Once you create a playlist, you will have the music both in “My Music” and in the Playlist area.

Browse: In this area, you will be able to quickly browse the most popular Artists, Songs, Genres, and Music Videos by selecting these options from a navigation bar at the top of the screen in the Browse area.

More…: This section contains the Settings page, where you can logout of the application, and the My Music Videos page. The My Music Videos page holds your music video downloads just like your My Music page holds your downloaded songs.

If your library has a streaming subscription you will see a Recent tab instead of My Music, and the My Music page will be grouped in the More… section with My Music Videos and Settings. The Recent page contains a list of all songs that you have streamed that particular day.

As a Freegal Music user, you can download a song again for the purpose of having a copy in your iTunes and in the Freegal Music App.  You can do that within 2 weeks of your original download by accessing your library’s Freegal site via a computer, and accessing the “recent downloads” functionality on the navigation bar of the home page.

For more information, go to the Freegal help page.