Notice to Utility Customers
To assist our customers in resolving complaints relative to the Indianola Municipal Utility Service, we ask that you contact the utility at the following address and telephone number:
Indianola Municipal Utilities
210 West 2nd Ave
PO Box 356
Indianola IA, 50125
Ph: 515-961-9444
Online - www.indianola.com/signup
If your complaint is related to service disconnection, safety or renewable energy and Indianola Municipal Utilities does not resolve your complaint, you may request assistance from:
Iowa Utilities Board
1375 East Court Ave.
Room 69
Des Moines, IA 50319-0069
Ph: 515-725-7321
Ph: 877-565-4450 (toll free)
