Frequently Asked Questions
- When will rental inspections begin?
The Community Development Department will begin registering and inspecting rental properties located in Ward 1 of Indianola on April 1st, 2022. Rental properties in Ward 1 are expected to schedule an inspection date between April 1st and October 31, 2022. Please see the following table to see future dates for other wards
Registration Start Date Registration End Date Ward 1 April 1, 2022 October 31, 2022 Ward 3 November 1, 2022 May 31, 2023 Ward 2 and 4 June 1, 2023 December 31, 2023
Indianola Wards Map
- How often will my rental property need to be inspected in order to maintain compliance?
Rental properties will be inspected every 2 years by may be more or less frequent depending on factors including the condition and age of the rental property, inspection history, tenant/management complaints, and natural disasters such as flooding.
For more information regarding rental housing inspections, please visit the our site page regarding the inspection process.
- Where can I find information to help me prepare for a rental inspection?
The City of Indianola provides a rental housing inspection checklist for property owners and landlords to utilize prior to rental inspections. Though this checklist is not all encompassing of all local, state, and federal laws, it will be utilized to determine if a rental meets the housing quality standards established by the City of Indianola. A full list of all property regulations can be found at this link here.
- If I am purchasing an already registered rental, do I need to have an inspection?
If you are purchasing a rental property, please notify the Code Enforcement Officer to complete a transfer of ownership. A notice is required ninety-six (96) hours after a rental property is sold, transferred, conveyed, or otherwise disposed of ownership, interest or control. This notice should include the name and address of the person that is purchasing or gaining control of the property. Additionally, you will need to re-register the property under your name and contact information. The rental inspection certificate will continue to be in good standing until the date of its original expiration, if approved.
Failure to re-register and/or notify the Code Enforcement Officer within thirty (30) days will result in the revocation and suspension of a rental certificate.
- Are smoke detectors required for my rental property and where do they need to be located?
Yes - Smoke detectors are required for rental properties. A smoke detector will be required for each sleeping room.
- Who is responsible for the extermination of insects and rodents in a structure?
If the rental property is a single-family dwelling, a tenant is responsible for interior conditions of the rental. The property owner/landlord will be responsible for exterior conditions such as holes and gaps that may be allowing insects and rodents to enter into the home. If the rental property is a multi-family dwelling and affects two or more units, the property owner/landlord is responsible for addressing the issue.
- What is the process for filing a complaint against a rental property?
If you are concerned about a non-emergency issue, you will need to first contact your landlord. Your landlord should have seven (7) days to address the complaint upon notification. If left unresolved, please contact the Code Enforcement Officer to file a formal complaint to the city. Concerns regarding significant health, safety, or general welfare issues, a tenant may contact the Code Enforcement Officer to schedule a complaint based inspection.
Complaint based inspections are of no charge to landlords or tenants. To learn more about how to file a complaint, please visit our website:
- How do I know if the rental unit I am living in is certified?
Certificates must be readily available to prospective tenants and current residing tenants by the property owner and/or landlord at all times. If you are unable to receive or view a certificate by a landlord or leasing agent, please contact the Code Enforcement Officer.
- How will I be notified of an upcoming inspection?
Property owners and landlords are responsible for ensuring that all tenants are notified at least twenty-four (24) hours prior to an inspection. Notices must be complaint with those methods outlined in the Uniform Residential Landlord and Tenant Law (Iowa Code 562A.8).
- How do I find smoke free housing?
Smoke free housing can be found on the Iowa Smoke Free Homes website: smokefreehomes.iowa.gov